Returns & Refunds

We offer a 14-day return and refund window from the date of purchase. If you wish to return an item, please contact our customer service team with your order details.

Damaged Products

If your product arrives damaged during shipping, please contact us immediately with photos of the damage and your order number. We will work with you to resolve the issue promptly.

Shipping & Delivery

Processing Time: All orders will ship within 24 business hours of purchase.

Delivery Times: Shipments to the United States and European Union will take 3-10 business days to arrive after dispatch.

Order Cancellations

If you would like to cancel your order, please reach out to us via email with your request immediately. Please note that in some cases, your order may have already been processed or shipped, making cancellation impossible. We recommend contacting us as soon as possible to increase the likelihood of a successful cancellation.

International Orders & Customs

In some cases, you may be subjected to customs duties, import taxes, or brokerage fees when ordering internationally. These fees are the responsibility of the customer and are determined by your local customs office. We recommend checking with your local customs office for your specific rules and regulations regarding international purchases.